Due to COVID-19 all of our staff are currently working from home for their safety. This, coupled with very high demand for our services, is leading to call waiting times of up to one hour in peak periods. Please call outside of peak times or alternatively email us on

Opening Hours

Sales: Monday - Friday: 09:00 - 19:30

Customer Service: Monday - Friday: 09:00 - 17:30

Saturday: 09:00 - 16:00

Bank Holiday: 10:00 - 16:00

Contact Details

Fresh Insurance Group
Ladybird Suite
Burnt Meadow Road
Moons Moat Industrial Estate
B98 9PA

Click here for our Complaint Handling Procedures

Useful Numbers

Sales Hotline:

01527 594 876

Renewals Hotline:

01527 594 873

Customer Services Hotline:

01527 594 872

Claims Hotline:

01527 758 352

Email Us

Sales Enquiries:

Customer Service: